As much as we strive to have the clouds part and doves fly when you receive your order from us, shit happen. It's life. Here's how we work to ensure you continue to play with us forever and ever AND EVER!
PLEASE CONTACT US WITH A PICTURE OF YOUR ITEM if there is an issue with your order before sending anything back to us. This will help us ensure the smoothest process for you on our end as we'll need to get you a shipping label via email. We work with a 3rd party shipper so a photo of the issue will help move things along very quickly.
- Misprinted/Damaged/Defective: Claims must be submitted within 2 weeks after the product has been received.
- Lost in Transit: Claims must be submitted no later than 2 weeks after the estimated delivery date and will be reviewed on a case by case basis. Orders will generally have USPS or other tracking to verify.
- Errors on Your Part: Sometimes customers enter the wrong address, zip code, etc. Sometimes they forget they're about to move. We get it and we certainly empathize. However, items returned to sender are non refundable will require shipping costs to be covered by you. We wish it didn't have to be that way, but unfortunately by that point we have already paid our vendors and will have to pay shipping again. So if we don't ask you to cover the cost of shipping it back out, we've lost money on your order.
- Errors on Our Part: We wish we were perfect but, of course, any errors will be covered at our expense.
- Buyer's Remorse/Ordered Incorrect Size: We're hoping this one is avoidable due to our efforts to provide provide accurate product imagery, models and sizing charts. However, we're happy to discuss with you via our contact us form.
Currently, it takes 2-7 business days to create your order. From there, we estimate 2-5 business days for you order to arrive. We are not currently able to speed that up, but we hope to revisit that in the future.
US shipping typically cost $4.50 for the first shirt and $2 for each additional, though it may vary by product. International orders vary by location.
Thanks for shopping with us!